Trust & Safety

How we verify instructors and protect learners. No shortcuts, no compromises on safety.

Verification Process

Every instructor is checked before they're listed

We don't take anyone's word for it. We verify credentials against official South African registers and documentation.

Driving Instructor Licence

We check the instructor's driving instructor licence against the official register. Only instructors with valid, current licences are accepted.

PrDP Status

Professional Driving Permit (PrDP) is verified to ensure it's valid and current. This is a legal requirement for driving instructors.

Vehicle Roadworthiness

Instructors must provide a valid roadworthiness certificate for their training vehicle. This is kept on file and verified.

How We Verify

Multi-step verification process

1

Document submission

Instructors submit their driving instructor licence, PrDP, and vehicle roadworthiness certificate through our secure application process.

2

Official register check

We cross-reference submitted documents against official South African government registers to confirm authenticity and current status.

3

Manual review

Our team manually reviews each application for completeness and accuracy. Any discrepancies result in rejection.

4

Ongoing monitoring

We periodically re-verify instructor credentials to ensure they remain valid. Instructors with expired credentials are removed from the platform.

Transparency

What we don't do

We believe in being clear about our role and limitations.

We don't process payments

Lesson payments happen directly between learner and instructor. We're not involved in financial transactions, which keeps things simple and transparent.

We don't guarantee outcomes

We verify credentials, not teaching quality. Reviews help learners make informed choices, but we don't guarantee passing results.

We don't mediate disputes

If issues arise between learner and instructor, they need to resolve them directly. We provide the platform, not dispute resolution services.

We don't share personal data

Contact information is only shared when a booking request is confirmed. We don't sell or misuse user data.

Reporting Issues

See something? Say something.

If you encounter an instructor who doesn't meet our standards, or if you believe someone is misrepresenting themselves on Supa DS, please let us know.

We investigate all reports and take action against instructors who violate our standards, including removal from the platform.

Report an issue
About YM3B9860(PTY)LTD

Part of YM3B9860(PTY)LTD

Supa DS is built by YM3B9860(PTY)LTD, a South African company focused on practical solutions for everyday transport challenges.

YM3B9860(PTY)LTD's mission is to make transport in South Africa safer, more accessible, and more transparent. Supa DS is our contribution to solving the driving instructor problem — connecting learners with verified, qualified instructors they can trust.

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